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Find answers to the most common questions about our services, accounts, and support.

FastPay wallet app is a mobile payment app that allows users to make digital payments, recharge mobile phones and pay utility bills. The app also provides cashback and discounts on various transactions.

FastPay wallet app can be downloaded from the Google Play Store or the Apple App Store App Gallery.

You can add money to your FastPay wallet by depositing it through one of the company's branches or through the First Iraqi Bank, FIB.

Yes, the Fastpay wallet app uses the latest encryption technology to ensure the safety and security of users' personal and financial information. The app also requires a PIN or biometric authentication to access.

Yes, you can transfer money to other Fastpay wallet users by entering their mobile numbers or scanning their QR codes.

No, currently you can not pay utility bills such as electricity, gas and water bills using the FastPay wallet app.

Yes, the Fastpay wallet app provides cashback and discounts on various transactions such as mobile recharges, Internet cards, Online payments etc.

The fastPay wallet app is only available in IRAQ.

Yes, you can send money to any friend or family that has a FastPay wallet.

You must complete your KYC in order to have full access to our services.

Currently, you cannot send money abroad.

Yes, you can purchase goods from online if the merchant accepts Fastpay as a payment gateway.

You can withdraw cash from any of our showrooms or from the nearest agent shown on the map.

You can deposit money from any of the showrooms provided on maps or any close agent to you.

Yes, there are transaction limits on how much money you can add or transfer using the FastPay wallet app. These limits are set by the app and can vary depending on various factors.

If you have a problem with the FastPay application, you can contact customer support through the application or you can call the hotline at 0662310000 or on their website.

If you forgot your PIN, you can get a new pin by going to your account setting then security and clicking to change the PIN.

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