IT Operations & Coordination Specialist

Full time Erbil

Key Responsibilities

Create and maintain IT documentation, technical diagrams, workflows, and procedures.
Coordinate IT-related activities with other departments and ensure clear communication and timely follow-up.
Facilitate daily stand-up meetings, capture key updates, and track action items.
Maintain Kanban boards and task management tools to provide visibility into priorities, progress, and blockers.
Follow up with team members and stakeholders to support timely task completion.
Identify opportunities to improve documentation, workflows, and team collaboration.

Skills & Expertise

Strong organizational skills and attention to detail.
Clear written and verbal communication skills.
Familiarity with documentation and diagramming tools.
Basic understanding of IT operations and technical concepts.
Basic understanding of project management concepts
Interest in Agile practices, Kanban, and task management tools such as Jira, Trello, or Azure DevOps.
Ability to coordinate multiple activities, collaborate with different teams, and follow through on commitments.
A proactive mindset, curiosity, and willingness to learn new tools and processes.
Languages: Fluency in Kurdish, English, and Arabic is required.

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