Title: IT Operations & Coordination Specialist

Location: Erbil

Available Until: 11/25/2026

Key Responsibilities

• Create and maintain IT documentation, technical diagrams, workflows, and procedures.
• Coordinate IT-related activities with other departments and ensure clear communication and timely follow-up.
• Facilitate daily stand-up meetings, capture key updates, and track action items.
• Maintain Kanban boards and task management tools to provide visibility into priorities, progress, and blockers.
• Follow up with team members and stakeholders to support timely task completion.
• Identify opportunities to improve documentation, workflows, and team collaboration.

Skills & Expertise

• Strong organizational skills and attention to detail.
• Clear written and verbal communication skills.
• Familiarity with documentation and diagramming tools.
• Basic understanding of IT operations and technical concepts.
• Basic understanding of project management concepts
• Interest in Agile practices, Kanban, and task management tools such as Jira, Trello, or Azure DevOps.
• Ability to coordinate multiple activities, collaborate with different teams, and follow through on commitments.
• A proactive mindset, curiosity, and willingness to learn new tools and processes.
• Languages: Fluency in Kurdish, English, and Arabic is required.